Just as with any customer-centric Lean Six Sigma value stream process, in order to provide quality service, the Define phase of our Lean Sigma Search™ methodology starts with the voice of the client (VOC). This is the first important step in our process toward clearly defining the client’s critical to quality (CTQ) search requirements and sets the stage for the rest of the executive search value stream process.
By visiting our client’s site, we develop a thorough quantitative and qualitative profile of the client company, the hiring department, and the ideal candidate in order to best understand the client’s CTQs. As part of this process, we also focus on gaining a thorough understanding of the client’s business philosophy and culture, because studies have shown that the ultimate success of a chosen candidate correlates strongly with compatibility and chemistry, in addition to other hard skill factors. Our very targeted profiling questions are not only designed to identify the client’s CTQs, but also aid in our understanding of their alignment down to the ideal candidate profile. This process greatly enhances our ability to deliver candidates better targeted to the client’s requirements.
We prefer to work directly with the key stakeholders in the search process. These are the hiring managers immediately involved in the hiring process. By working directly with key stakeholders, we believe we can significantly improve the efficiency and effectiveness of our executive search value stream process.
During the Define phase, we work closely with the client to identify upfront the project scope, milestones, deliverables, goals, and fee agreements. During this phase, we also define the roles and responsibilities of each party, ensuring smooth execution throughout the search process.
Each phase of our Lean Sigma Search™ value stream recruiting process is based on standard work, which is designed to move the search along efficiently and effectively through our value stream, thus enabling us to exceed our client’s expectations and requirements.
Learn more about the recruiting deliverables for each phase of our Lean Sigma Search™ value stream executive search process.
Learn more details about the Define Phase of our Lean Sigma Search™ Value Stream Process and how we start our methodology by going to Gemba and with the voice of the client (VOC).
Learn more details about the Measure Phase of our Lean Sigma Search™ Value Stream Process and how we develop a Position Benchmarking Specification validated and approved by the client before initiating the search project. This specification is the measurement system by which all potential candidates will be benchmarked and assessed, ensuring the client’s CTQs are met. (VOC).
Learn more details about the Analyze Phase of our Lean Sigma Search™ Value Stream Process and how we identify and find the vital few “X”s, those candidates with the right skills and qualities that best correlate to the client’s CTQ requirements.
Learn more details about the Improve Phase of our Lean Sigma Search™ Value Stream Process and how it’s focused on driving the search to a successful conclusion. This phase begins with client-candidate interviews. We typically assist in the logistics of scheduling interviews, meeting times, and other details so that all interviews proceed smoothly for both the client and final candidates.
Learn more details about the Control Phase of our Lean Sigma Search™ Value Stream Process and how it’s focused on maintaining the positive results gained from a successfully concluded executive search effort. As a result, our involvement with the chosen candidate and client doesn’t end with the completion of the search process.
Timothy Noble is the president & managing partner of The Avery Point Group. Mr. Noble has over 30 years of executive leadership experience in business transformation, manufacturing operations, supply chain management, distribution, and executive search. Throughout his career he has been consistently promoted and has held senior level executive band roles in major Fortune 500 companies like General Electric (GE) and The Stanley Works (SWK – now known as Stanley Black and Decker). As a GE trained Master Black Belt and Shingijutsu trained Lean executive, Mr. Noble has extensive transformation experience applying Lean, Six Sigma, and digital transformation globally.
Prior to starting the Avery Point Group in 2004, Noble was the Global Operations Executive for Stanley-Bostitch, the second-largest division of The Stanley Works . In that role, he had full operational leadership responsibility for 8 plants and over 1,900 employees with operations throughout North America, Western Europe, Eastern Europe, and Asia, supporting revenue of just under $1.0 Billion.
Yvonne Hite is a partner and board advisor at The Avery Point Group. Ms. Hite has over 30 years of executive-level leadership experience in manufacturing, financial services, Lean Six Sigma, and executive search. Throughout her career, she has been consistently promoted and has held senior-level executive roles in major Fortune 500 companies like General Electric (GE), Bank of America (BAC) and The Stanley Works (SWK – now known as Stanley Black and Decker). As an ASQ Certified Quality Engineer, ASQ Certified Six Sigma Black Belt, Bank of America Certified Master Black Belt, and Shingijutsu trained Lean executive, Ms. Hite has extensive experience leading Lean, Six Sigma, and digital transformation initiatives on a global scale. Ms. Hite was also one of GE Lighting’s first female Executive Band plant managers in its over one-hundred-year history.
Before her career move into executive search, Ms. Hite was a Senior Vice President with Bank of America, where she led the Trust Services Operation for the Southeast with responsibility for over 8,300 client accounts and over $1.3B in assets under management (AUM).